After cultural clashes at a food plant in Moorhead, Somali workers and management talked their way to an understanding. We asked them how they did it.

[Deeq A.]

In September, almost a dozen Somali workers complained about discrimination on the job. Business owner Tom Jacobson and mediator Cani Adan figured out how to get back to work. But first they had to talk—and listen.

Source: Hiiraan Online